Turnover Episodes
Nov. 11, 2025
Spilling the T’s on What Makes Training Stick
Why do some employees thrive while others quit before month two? It often comes down to how you train them. Ben Walters shares the Three T’s of Training: Tasks, Terrain, and Tribe. Each plays a critical role in onboarding tha...
Nov. 4, 2025
The Gold(ilocks) Standard for Your Onboarding Process
Get It Just Right. What if the secret to retention isn’t more training but the right amount of training? Ben Walters explains how the “Goldilocks Principle” applies to employee onboarding and training by helping new hires fin...
Oct. 28, 2025
The Best Onboarding Methods for Day One
Why do so many great hires leave before week two? Discover how to stop losing great people and start winning the turnover battle. Many companies lose great hires right after they start. It's not always because of bad culture ...
Oct. 14, 2025
Are You Losing Your Best Employees Before They Even Start?
Hiring isn’t the finish line — it’s the starting line. Ben Walters shares how the best companies use onboarding to turn new hires into long-term, loyal team members. By thinking less like a boss and more like a partner, you’l...
Sept. 30, 2025
Are You Paying Job Boards or Your People? How Referral Bonuses Build Stronger Teams
Want to cut turnover before it even starts? Ben Walters reveals why referral bonuses are one of the smartest investments you can make in your business. Instead of burning cash on job boards, you’ll discover how to pay your pe...
Sept. 23, 2025
Take Care of Your People and the Profits Will Follow: The 10-Minute Rule for Employee Retention
A little attention goes a long way. What if just 10 minutes a day could save your business thousands—or even millions—in turnover costs? Ben Walters explains the “10-minute rule” and why small, intentional acts of care toward...
Sept. 16, 2025
Turnover in Your Business Is Pulling Customers Away
Employee turnover doesn’t just drain your bottom line—it drives your customers away. In this episode, Ben Walters shares real stories from coffee shops, hotels, and cleaning services that reveal how staff turnover quietly ero...