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Episodes

Recruiting Is a Lot Like Dating
Dec. 17, 2025

Recruiting Is a Lot Like Dating

Ben Walters breaks down how to recruit like a pro by being human first and business second. Make it easy, make it meaningful, and watch your team grow. Book a complimentary 30-minute exploratory call: ⁠https://calendly.com/be...
Lessons From Billy Bob’s About Retaining Your Best Workers
Dec. 15, 2025

Lessons From Billy Bob’s About Retaining Your Best Workers

Ben Walters visits Billy Bob’s Texas (the world’s largest honky tonk) to show how one simple gesture can make a big difference in employee motivation. A front-row parking spot, a few gift cards, or a sincere “thank you” can i...
We Gave Our Employees 30 Tickets to a Dodgers Game and Bought Them Food and Beer
Dec. 12, 2025

We Gave Our Employees 30 Tickets to a Dodgers Game and Bought Them Food and Beer

People don’t leave jobs. They leave disconnection. Ben Walters shares how building real community inside your business strengthens loyalty, morale, and the bonds that keep great employees around. Book a complimentary 30-minut...
How Clear Pathways to Promotion Will Reduce Turnover in Your Company
Dec. 10, 2025

How Clear Pathways to Promotion Will Reduce Turnover in Your Company

Everyone says “we promote from within,” but few show employees how to actually move up in the company. If your team can’t see a way forward, they’ll find one somewhere else. Ben Walters shares how creating real, visible paths...
Trust the People You Work With
Dec. 8, 2025

Trust the People You Work With

As owners or leaders, sometimes we’re our own worst enemy. If your team doesn’t know who’s really in charge, they won’t stick around to find out. Let's take a lesson from the bees: when you respect the chain of command, confu...
Can You Be Sweet to Your Employees?
Dec. 5, 2025

Can You Be Sweet to Your Employees?

If your business’s only purpose is “to make money,” don’t be surprised when people leave. Ben Walters breaks down how to define your business’s purpose and communicate it clearly so everyone, from the newest hire to the busie...
What’s Your Toxicity Limit?
Dec. 3, 2025

What’s Your Toxicity Limit?

Even the best businesses get stung by toxicity now and then. Ben Walters shows how to turn chaos into clarity by removing the “stingers,” protecting your best people, and building a culture where everyone can thrive. Book a c...
Shillito’s: One of the Most Innovative Retail Outlets Known to Humanity
Dec. 1, 2025

Shillito’s: One of the Most Innovative Retail Outlets Known to Humanity

Innovation made Shillito’s a legend and imitation ended it. In this Cyber Monday episode, Ben Walters explores how one of America’s first department stores lost its identity by blending in. Learn why staying true to your bran...
So What Happened to Sears?
Nov. 28, 2025

So What Happened to Sears?

If your business isn’t evolving, it’s dissolving. In this Black Friday episode, Ben Walters discusses the cautionary tale of Sears, a once-unstoppable giant that lost its edge by failing to adapt. Discover why innovation isn’...
The Holy Grail of Slaying the Turnover Dragon: Retention and Performance Bonuses
Nov. 26, 2025

The Holy Grail of Slaying the Turnover Dragon: Retention and Performance Bonuses

Signing bonuses may bring people in, but retention and performance bonuses keep them. In this episode, Ben Walters shares how rewarding loyalty, consistency, and excellence can transform your workplace culture and destroy the...
Put Your Money in the Pockets of Your People
Nov. 24, 2025

Put Your Money in the Pockets of Your People

Want better hires and happier employees? Skip the signing bonuses and start paying referral bonuses. When you reward your current team for bringing in great people, you strengthen culture, loyalty, and performance. All while ...
That’s for New Customers Only
Nov. 21, 2025

That’s for New Customers Only

Signing bonuses suck.   Put your money into referral, retention, and performance bonuses for your existing people. Website: ⁠http://www.superpumped.com⁠⁠ Book a complimentary 30-minute exploratory call: ⁠ https://calendly.com...
Sequencing: How the Order of Tasks Can Make or Break Your Business
Nov. 18, 2025

Sequencing: How the Order of Tasks Can Make or Break Your Business

Get ready for one of the most practical and entertaining lessons in leadership you’ll hear this week. You can train your team how to do every task, but if you don’t teach them the proper sequence , you’re setting them up to f...
Spilling the T’s on What Makes Training Stick
Nov. 11, 2025

Spilling the T’s on What Makes Training Stick

Why do some employees thrive while others quit before month two? It often comes down to how you train them. Ben Walters shares the Three T’s of Training: Tasks, Terrain, and Tribe. Each plays a critical role in onboarding tha...
The Gold(ilocks) Standard for Your Onboarding Process
Nov. 4, 2025

The Gold(ilocks) Standard for Your Onboarding Process

Get It Just Right. What if the secret to retention isn’t more training but the right amount of training? Ben Walters explains how the “Goldilocks Principle” applies to employee onboarding and training by helping new hires fin...
The Best Onboarding Methods for Day One
Oct. 28, 2025

The Best Onboarding Methods for Day One

Why do so many great hires leave before week two? Discover how to stop losing great people and start winning the turnover battle. Many companies lose great hires right after they start. It's not always because of bad culture ...
You Have to Win over Your Employees. Even If They Don’t Work for You.
Oct. 21, 2025

You Have to Win over Your Employees. Even If They Don’t Work for You.

Recruiting doesn’t end when you make an offer. Actually, that’s when it really begins. Close the gap between recruiting and onboarding, the critical window where many companies lose their best candidates. From showing appreci...
Are You Losing Your Best Employees Before They Even Start?
Oct. 14, 2025

Are You Losing Your Best Employees Before They Even Start?

Hiring isn’t the finish line — it’s the starting line. Ben Walters shares how the best companies use onboarding to turn new hires into long-term, loyal team members. By thinking less like a boss and more like a partner, you’l...
Figuring Out the “Why” of Why Someone Wants to Work for You
Oct. 7, 2025

Figuring Out the “Why” of Why Someone Wants to Work for You

If you don’t know why your employees show up every day, you’ll never understand what keeps them there. Ben Walters explores one of the most overlooked aspects of leadership: understanding your team’s why. Through personal sto...
Are You Paying Job Boards or Your People? How Referral Bonuses Build Stronger Teams
Sept. 30, 2025

Are You Paying Job Boards or Your People? How Referral Bonuses Build Stronger Teams

Want to cut turnover before it even starts? Ben Walters reveals why referral bonuses are one of the smartest investments you can make in your business. Instead of burning cash on job boards, you’ll discover how to pay your pe...
Take Care of Your People and the Profits Will Follow: The 10-Minute Rule for Employee Retention
Sept. 23, 2025

Take Care of Your People and the Profits Will Follow: The 10-Minute Rule for Employee Retention

A little attention goes a long way. What if just 10 minutes a day could save your business thousands—or even millions—in turnover costs? Ben Walters explains the “10-minute rule” and why small, intentional acts of care toward...
Turnover in Your Business Is Pulling Customers Away
Sept. 16, 2025

Turnover in Your Business Is Pulling Customers Away

Employee turnover doesn’t just drain your bottom line—it drives your customers away. In this episode, Ben Walters shares real stories from coffee shops, hotels, and cleaning services that reveal how staff turnover quietly ero...
Turnover Is a Pac-Man: Waka, Waka, Waka as It Chomps Through Your Profits
Sept. 9, 2025

Turnover Is a Pac-Man: Waka, Waka, Waka as It Chomps Through Your Profits

High turnover isn’t just frustrating—it’s costing your business thousands. Or maybe even millions. From recruitment churn to hidden payroll taxes, Ben Walters exposes how turnover guts profits and how you can fight back with ...
Growth Starts Where Comfort Ends |  Epic Executive Experience W/ Greg Laszakovits
Sept. 2, 2025

Growth Starts Where Comfort Ends |  Epic Executive Experience W/ Greg Laszakovits

Breakthroughs don’t happen in comfort. They happen when you stretch yourself. Ben Walters and Greg Laszakovits unveil the Epi c Executive Experience in Croatia . It’s part adventure, part leadership accelerator—designed to pu...